A Person Behind The Face

I am one of the most impatient people I have ever seen. I do not do well with crowds, long lines and people who stand at the cashier for hours and still cannot decide what they want. I especially hate when I have to listen to the same thing or answer the same question for the millionth time. “I already answered it. It’s over. Asking me about it every other day will not change what I’ve said.”

There is absolutely nothing that tests your patience more than the service industry. Incompetent staff, forever on-hold call centers and gossiping employees. It is always a struggle to not yell at a person who cannot do the one job he/she is paid to do. 

I recently went to a store and it was still pretty early in the morning. This staff member walked up to my dad and offered to help – it’s his job. We were probably his first customers for the day and when my dad asked him something and he gave an answer that hinted at an alternative suggestion, my dad snapped. This bothered me.

The lady at the cash register has been paid by a beauty products company to mention two of their products to every customer. So right before she takes money from us, she has to ask “Would you like this deodorant? This cream?” It is her duty. My sister gave her an irritated look and said “No. Just bill this. That’s enough.” It wasn’t nice.

A friend of mine had a problem with his internet connection. He called the person at the call center and screamed over the phone for not giving him the perfect solution. The problem was that the man sitting on the other line was not an engineer and had no idea what to do to get the internet to work again. They have a list of solutions written on a computer screen and if it’s a different problem, they don’t know what to do. This is common knowledge.

These are three instances that have happened over the past month. Three instances that I look down upon. Yes, the man at the store is paid to please my dad. But his day was just starting and the least we could do was not ruin it already. When you start your day by getting yelled at, it really puts you off. 

My sister and I were shopping and I had gotten my things just a few minutes before her. The woman who stood in front of me was there for twenty minutes trying to figure out if she wanted to pick the brown hair clip or the black hair clip. I looked at her and said, “Could you please go stand in the side, decide and come back? You’re holding up the line.” Because it wasn’t the cashier’s fault. The cashier gets paid to stand there and smile at even the most irritating of customers. She can’t tell the woman to walk away. It is not ok to be shouting at that cashier for doing her job.

We often let money cloud our judgement. “I pay the bill, they better treat me like I deserve to be treated.” We forget that the face you see has a person behind it. A person that hurts when you scream at them first thing in the morning. A person who has to repeat the same question about the same products to every customer and get irritated looks just so she/he can make ends meet. 

Someone sent me a private message criticizing my blog recently. It upset me. If she didn’t have something nice to say, she shouldn’t say anything. There is a difference between creative criticism and being mean.

Always remember, money or not, no matter which side of the cash register you’re standing in, you both bleed the same when poked. Yelling over the phone just because you can and writing mean comments because you don’t love it is not healthy or nice. Give out a smile. A genuine one. Don’t feel like it? At least don’t frown.

The best mantra to live by – Never treat someone the way you wouldn’t want to be treated. 

And never justify it with “I’m great ! I have money ! If people like me didn’t buy things, she/he wouldn’t have a  job !”

If people like them didn’t exist, you wouldn’t have someone to yell at. 

It doesn’t matter whether the person on the other side of the computer screen, phone or register is the most stupidest person on the planet, their emotions are still valid. Just like yours.

Accepting Yourself

This is something I struggled with for years. We all have those things about us that we wish were different. I had a million.

After I wrote that above statement, I stopped. For an entire day. I didn’t know what to say. The concept of accepting who I am, no matter what, is still new to me.

I grew up around people who were prettier and smarter than I can ever imagine being. All of them following a set of rules their societies, culture and families had created for them. And I didn’t belong. I felt lost. Sometimes, alienated. I found reasons to explain what was wrong with me. I was defensive about everything.

Recently, I posted a blog about understanding the fact that we’re all different and how we should accept each other for who we are. Sure, it’s tough to do that. But there’s only one thing that’s tougher. Accepting our own individuality. Taking pride in who we are. Even the ones we think are absolutely perfect and flawless have a problem with this. They all have things they want to hide or change about themselves. And I don’t get it. Imagine if we could just accept ourselves for who we are. Our positives and our negatives. If we wore our flaws with pride and say “Yeah. I’m like that. It’s what makes me different and unique.”

For instance, a kid walking through the hallways at school when a bully looks at him and goes “Hey shorty!” What he really expects from that kid is for him to cringe about his height and hang his head. But instead, if the kid looks right back at the bully and says “Yeah, I’m short. What about it?!” I’m sure the expression on that bully’s face would be priceless. People always expect your weakness to be the one thing that sets you apart. But I believe that it’s what makes you different. It makes you you. And that’s not a flaw. That’s your strength. There is a power that comes with accepting that.

I spent a major part of my life wishing I was someone else. I’ve prayed and begged for a different life. A better body, a better family, a better home. I believed that I had a horrible life. Then I met people who had it worse. People who would give anything to have what I have. To live the way I live. To look the way I do. I’ll be the first to admit, I’ve had days when I had no idea why. Why would someone want to look like ME? Want this life? But this is the truth. It’s difficult to accept but there are people who have a whole lot less than you and I do. People, to whom, having an education and the ability to read what I’ve written, feels like a privilege they will never have. And I stopped comparing myself to the ones who had it better. When I felt ugly, I remembered the scarred. When I wished for a different home, I remembered the homeless. I started to feel fortunate. To feel lucky. But those are still just external factors. No matter how hard I tried, the inability to accept who I am as a person never went away.

Until a few weeks ago.

When I think about it now, I want to laugh at the number of years I’ve spent feeling like there’s something wrong with me. In a world filled with people who followed a set of rules their societies, culture and families had created for them, I always felt like I didn’t belong. I felt lost. Sometimes, alienated. I tried to find reasons to explain what was wrong with me. I was always defensive about everything. Never, in all those years, did I think for even a moment that there wasn’t anything wrong. I was just different. I wanted different things. And all I needed to do, was accept that.

I read somewhere –

 “There is a magnificent, beautiful, wonderful painting in front of you! It is intricate, detailed, a painstaking labor of devotion and love! The colors are like no other, they swim and leap, they trickle and embellish! And yet you choose to fixate your eyes on the small fly which has landed on it! Why do you do such a thing?” 
― C. JoyBell C.

I believe that painting is simply you in a mirror. That image of perfection is who we are. And when you accept that person, the world will fall into place. Yes, it’s difficult. But it’s not impossible. It takes time and patience. Just like accepting a partner in a relationship. Forgive your mistakes. Forget the criticism. Embrace who you are as a person. Believe me when I say, there is a beauty in a person who has the confidence to show off who he truly is. Yeah, there will still be those few bullies who try to “fix” you. Honestly, they’re not worth your time or energy.

You are your life, your experiences, your emotions, your love, your battles, your scars, your heartbreaks, your talent, your wins, your loss, your looks, your world, your struggles and above all, you are YOU. And always remember, the best thing you can do at the worst moment of your life is to just simply ..

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Doodle Artist : ME 🙂